Reference

How bdg678 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open and use your bdg678 account, how we store it, and the rights you hold over…

Data You ControlIndia-Applicable LawSecure Account StorageTransparent Cookie UseRight to Request Deletion
bdg678 How bdg678 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the data we hold on your account, our privacy team is reachable through the channels below.

Email Privacy Team Send your data access or deletion request to our dedicated privacy address.
Live Chat Support Start a live chat from any page on bdg678.
Help Centre Ticket Submit a formal privacy ticket through the Help Centre portal.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices to every account on our platform — from the moment you register to every transaction your UPI or PhonePe processes.

Data Encryption in Transit

All data exchanged between your device and our servers travels over TLS 1.2 or higher. This applies to every page load, login event and payment confirmation — including UPI and Paytm transactions — so credentials and payment identifiers are never sent in plain text.

Cookie Policy and Preferences

We use strictly necessary cookies to keep your session active and preference cookies to remember your language and display settings. Analytics cookies are optional and can be switched off via the cookie preferences panel available in your account settings at any time.

Account Security Measures

Your account is protected by password hashing and optional two-factor authentication via SMS to your registered Indian mobile number. Login attempts from unrecognised devices trigger an email alert so you can act immediately if access was not initiated by you.

Data Retention Schedule

We retain transaction records for as long as required by applicable Indian financial regulation, typically seven years. Profile and session data not tied to financial records is deleted within 90 days of an account closure request being confirmed by our privacy team.

Third-Party Data Sharing

We share your data only with payment processors — such as those facilitating UPI and PhonePe rails — fraud-detection services, and where legally compelled by Indian regulatory authorities. We do not share data with advertising networks or data brokers.

Your Right to Correct and Access Data

You can request a copy of all personal data we hold on your account at any time. If any detail is inaccurate — your name, linked phone number, or registered address — contact our support team and we will correct it after identity verification, typically within seven working days.

Frequently Asked Questions About Our Privacy Policy

The questions below address the data rights and privacy concerns we hear most often from account holders in India. If your question is not covered here, the privacy contact channels in the section above are the fastest route to a direct answer from our team.

We collect your name, email address, phone number and any payment identifiers you add — such as a UPI handle or Paytm ID. We also log device type and session timestamps to protect your account from unauthorised access attempts.

Yes. Submit a data access request via the Help Centre ticket system or email our privacy team. After we verify your identity, we will compile and send your data within 14 calendar days, formatted in a readable file you can download.

Raise a deletion request through live chat or email. We will close your account and remove profile data within 90 days. Financial transaction records may be retained for the period required under applicable Indian law before permanent deletion.

Your payment identifiers are shared only with the processor needed to complete that specific transaction. We do not pass UPI or PhonePe details to advertising networks, data brokers or any unrelated third party under any circumstances.

Strictly necessary cookies keep your session running and are always active. Analytics and preference cookies are optional — open the cookie preferences panel in your account settings to review and change your choices at any time without affecting your ability to use the site.

Profile and session data is deleted within 90 days of confirmed account closure. Transaction records tied to financial obligations under Indian regulation are retained for up to seven years, after which they are permanently deleted from our systems.

Contact our privacy team by email or via a Help Centre ticket, describing the concern in detail. We acknowledge all privacy complaints within 48 hours and aim to resolve them within 14 working days, keeping you updated at each stage of the process.