Reference

Your Agreement With bdg678

These terms set out the rules that govern your bdg678 account — how you open it, how you fund it using UPI, Paytm or PhonePe, and what both…

Account EligibilityUPI, Paytm, PhonePe DepositsWithdrawal RulesAccount SecurityDispute Process
bdg678 Your Agreement With bdg678
REACH OUR TEAM

How to Contact Us About These Terms

If any clause is unclear or you have a question about how a specific rule applies to your account, our support team can walk you through…

Live Chat Open the chat widget on any bdg678.co page and select 'Account & Terms' from…
Email Support Write to our support address with your registered account email in the subject line.
Help Centre Our Help Centre at bdg678.co has a dedicated Terms section where common clauses are…
RIGHTS AND SECURITY

How We Protect Your Account and Data

Your data and account security are handled under the specific practices described below. Each covers a different aspect of how bdg678 manages your information, keeps your account safe and lets you exercise…

Data We Hold

We store the name, email, phone number and payment details you provide at registration. Transaction records — including UPI reference numbers and Paytm or PhonePe transaction IDs — are retained for the period required by applicable Indian financial regulations.

Cookie Policy

bdg678.co uses session cookies for login and preference cookies to remember your lobby view. Analytics cookies are anonymised before storage. You can manage cookie preferences from your browser settings at any time without losing account access.

Account Security

We enforce two-factor authentication on every login and flag unusual activity — such as a login from a new device or a rapid sequence of withdrawal requests — for manual review before processing, adding a layer of protection on your funds.

Data Retention

Account data is retained for as long as your account remains open plus a statutory period after closure. Once that retention window closes, we delete or anonymise your personal data in line with our internal data-lifecycle policy.

Your Rights

You may request a copy of the personal data we hold, ask us to correct any inaccurate record, or ask us to close your account and erase data we are not legally required to keep. Submit any such request via email with your account ID.

Requesting Changes

To update your registered phone number, email address or linked payment method, raise a request through Live Chat or email. For security, we verify identity before making any change to core account credentials — this usually takes one business day.

Common Questions About Our Terms

The questions below cover the clauses that come up most often — account eligibility, payment rules, data handling and how to close an account. If your question is not here, our support team can help.

Account eligibility depends on local law and is available where local law permits. You must be of legal age in your jurisdiction and not be accessing the site from a region where such services are restricted by local regulation.

The core terms apply equally regardless of your chosen payment method. Specific processing times may differ — UPI and PhonePe deposits typically clear faster than bank transfers — but your rights and obligations under these terms remain the same.

We will email you at your registered address before any change takes effect. You will have a reasonable notice period to review the update. Continued use of your account after that period means you accept the new version.

Send an email to our support address from your registered email account and include your account ID in the subject line. We aim to provide a data export within seven working days of verifying your identity.

Yes. You may close your account at any time via Live Chat or email. Any confirmed balance will be returned to your verified payment method — UPI, Paytm or PhonePe — subject to our standard withdrawal verification process.

Before we release a withdrawal, we confirm that the destination account matches the payment method used for your last deposit. This check usually completes within a few hours, though we may request an identity document for first-time withdrawals above a set threshold.

Contact us through Live Chat or email with your account ID and the relevant transaction reference — for example your UPI or Paytm transaction ID. Our disputes team reviews each case individually and aims to provide a written response within three business days.